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Technology Support Lead - Incident Management & Response IMR - J.P. Morgan

Software Engineer

We're looking for a Software Engineer focused on delivering exceptional customer experiences. This lead role requires 7+ years of relevant experience.

About the role

Technology Support Lead - Incident Management & Response IMR at J.P. Morgan.

Key technologies: Customer Support, Communication, Problem Solving.

Key Responsibilities

Design, develop and maintain scalable software systems
Write clean, well-tested and documented code
Participate in code reviews and contribute to engineering best practices
Collaborate with product and design teams to deliver features

Requirements

7+ years of relevant experience in software engineer
Experience with software design patterns and architecture
Solid understanding of data structures and algorithms

Skills

customer supportcommunicationproblem solving

CompanyJ.P. Morgan

DepartmentSupport

LocationSeattle, United States

Experience7+ years

Tenurefull-time

LevelLead

Posted July 7, 2026