Software Engineer
Overview We are seeking a dynamic and proactive Technology Support Engineer to join our innovative IT team.
Overview
We are seeking a dynamic and proactive Technology Support Engineer to join our innovative IT team. In this role, you will be the frontline technical expert responsible for delivering exceptional support across a broad range of hardware, software, and network systems. Your expertise will ensure seamless technology operations, empower users with efficient solutions, and contribute to maintaining a robust IT infrastructure. This position offers an exciting opportunity to troubleshoot complex technical issues, support diverse operating systems, and enhance user productivity through expert assistance and problem resolution.
RESPONSIBILITIES:
· Strong knowledge of Microsoft Desktop Operating systems and applications with a minimum of 3-5 years of hands-on experience.
· Manage and assist with the deployment of workstation images.
· Managing help desk tickets and working with users to resolve IT related issues.
· User Account maintenance. (Password Resets, Unlocking accounts, etc.)
· Maintaining computer systems including software and other physical hardware
· Manage Microsoft 365 user maintenance and Multi-Factor Authentication
· Maintain Mobile Device Management for employee mobile devices.
· Pc and Software Inventory Management
· Installing and configuring computer equipment to update or fix hardware or software issues
· Work with IT Security to ensure that systems are patched and vulnerabilities are remediated.
· Installing Windows Security and Operating System Updates on servers and PCs
· Monitoring computer systems to improve performance
· Communicating networking issues to Network Administrators and management
· Fixing software and hardware configuration issues for users on-demand or from inspection of the systems
· Other Duties as assigned
Pay: From $50,000.00 per year
Benefits:
Work Location: In person
Posted August 5, 2026