Technology Supplier & Contract Manager - 12 Month FTC - Financial Times

About Us

The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you're given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you'll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you'll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

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We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role

We're looking for a Technology Supplier & Contract Manager to join our Product & Technology organisation, reporting to the Project Portfolio Management Director.

In this role, you'll be responsible for the operational management, governance and commercial oversight of our strategic technology suppliers. You'll ensure our technology partners consistently deliver against contractual commitments, service levels and business objectives while driving value throughout the supplier lifecycle.

Working closely with colleagues across Product & Technology, Procurement, Finance, Legal, Security and our supplier partners, you'll strengthen supplier relationships, improve governance, manage risk and identify opportunities to optimise commercial performance across software, SaaS, cloud, infrastructure and managed service providers.

Key Responsibilities

• Manage the day-to-day operational performance of strategic technology suppliers and service providers.
• Develop and maintain supplier governance frameworks, performance scorecards and service review processes.
• Build strong supplier relationships while holding vendors accountable for contractual commitments, KPIs and SLAs.
• Drive continuous service improvement through structured performance reviews and improvement plans.
• Identify and mitigate operational, commercial, security and compliance risks across the supplier portfolio.
• Manage the operational lifecycle of technology contracts, including onboarding, renewals, extensions and supplier exits.
• Maintain oversight of contract renewal dates, commercial obligations and key contractual milestones.
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