onsite
Technology Specialist II - Atwell, LLC
Software Engineer
Seeking a Technology Specialist II to provide technical support, manage IT infrastructure, and troubleshoot issues. This role involves ensuring smooth operation of systems and networks.
About the role
Key Responsibilities
- Provide technical support to end-users for hardware, software, and network issues.
- Install, configure, and maintain computer systems and network infrastructure.
- Perform regular system maintenance, updates, and security checks.
- Troubleshoot and resolve technical problems efficiently.
- Assist in the management of IT assets and inventory.
- Document technical procedures and user guides.
Requirements
- Proven experience in a technical support or system administration role.
- Strong understanding of IT infrastructure, including networks and operating systems.
- Proficiency in troubleshooting hardware and software issues.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
Skills
technical supportnetwork administrationsystem administrationit infrastructuretroubleshooting