onsite
Technology Specialist - Atwell, LLC
Software Engineer
Seeking a Technology Specialist to provide technical support, manage IT infrastructure, and troubleshoot hardware/software issues. This role is crucial for maintaining efficient technology operations.
About the role
Key Responsibilities
- Provide comprehensive technical support to end-users, resolving hardware, software, and network issues.
- Administer and maintain IT infrastructure, including servers, workstations, and network devices.
- Perform regular system maintenance, updates, and security patching.
- Assist in the implementation and deployment of new technologies and systems.
- Troubleshoot and resolve complex technical problems to ensure minimal downtime.
- Document IT procedures, configurations, and support resolutions.
Requirements
- Proven experience in technical support and IT infrastructure management.
- Strong understanding of network administration and system administration principles.
- Proficiency in troubleshooting hardware and software issues.
- Experience with IT security best practices.
- Excellent communication and problem-solving skills.
Skills
technical supportnetwork administrationsystem administrationit infrastructuretroubleshootinghardware