Software Engineer
We're looking for a Software Engineer focused on designing and building scalable technical solutions. This mid level role requires 3+ years of relevant experience.
Job Title
Job Description Summary
Job Description
Core Responsibilities:
Monitor ServiceNow queue and respond to client requests for support in a timely manner
Document client requests and resolutions in ServiceNow
Create knowledge articles (KBAs) within ServiceNow
Ensure technology projects delivery of first-class quality within agreed budget and timeframe
Daily interaction with users to assist with questions and corrections needed within the System
Daily interaction as needed with various corporate departments to ensure accurate corrections are made
Daily interaction with CAD Team to ensure Yardi system performance
Assist with instruction on proper processes and procedures within the system
Recommendations to Management when additional training is needed with individuals
Assist users as needed for reporting and accounting questions within the System
Assist with system errors and data anomalies as needed on daily basis
Assist with set up of users and permissions within the system
User and vendor troubleshooting within the system
Track trends of service requests and work with clients to mitigate recurring incidents
Prepare and understand client metric and status reports
Additional assignments and projects as needed
Variety of stakeholders, to influence and negotiate on schedule and deliverables where applicable
Drive stakeholder communication and stimulate business project parties’ engagement
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com . Please refer to the job title and job location when you contact us.
Originally posted on Himalayas
Posted July 4, 2026