Technology Services Director - Menominee County

Position Description

Position Title: Technology Services Director Department: Technology Services Classification: Full-Time, Salaried FLSA Status: Exempt Pay Grade: 17 Starting Salary: $82,666 - $94,465 Reports To: County Administrator Direct Reports: None Last Updated: 07/2026

Position Summary

The Technology Services Director is responsible for the secure, reliable, and efficient operation of Menominee County’s technology environment, including its computer systems, networks, applications, communications platforms, and physical and virtual infrastructure.

The Director plans, implements, administers, monitors, maintains, and troubleshoots servers, databases, storage and backup systems, network equipment, cybersecurity tools, departmental applications and programs, end-user devices, security cameras, Wi-Fi, and VoIP systems. The position also leads technology installations and upgrades, manages vendors and project resources, responds to cybersecurity incidents, supports digital evidence examinations, maintains technical and asset documentation, and provides advanced technical support and employee training.

Additionally, the Director develops long-term and capital technology recommendations, assists with County and departmental technology budgets, and responds outside normal business hours when necessary to ensure system availability, security, and operational continuity.

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned.

• Plans, designs, procures, implements, administers, monitors, maintains, and troubleshoots the County’s computer systems, applications, databases, networks, and physical and virtual infrastructure
• Administers server operating systems, virtualization platforms, network storage, backup and disaster-recovery systems, system-management tools, and related upgrades and patches.
• Configures and maintains routers, switches, firewalls, virtual private networks, wide-area networks, wireless networks, security cameras, VoIP systems, and related communications infrastructure.
• Installs, configures, maintains, and supports desktop and laptop computers, printers, mobile devices, and other end-user equipment and peripherals.
• Administers Active Directory, Group Policy, domains, domain schemas, DNS, DHCP, Microsoft Exchange, user accounts, access privileges, and security policies.
• Monitors system availability, capacity, and performance; identifies bottlenecks and emerging issues; and coordinates corrective action with vendors, developers, and other technical resources.