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Technology Program Manager - RBC
Program Manager
Technology Program Manager leading a multi‑departmental credit card launch, coordinating data engineering, compliance, marketing, and operations teams to deliver on‑time, on‑budget results using Agile and enterprise governance frameworks.
About the role
Key Responsibilities
- Lead the end‑to‑end planning and execution of a mission‑critical credit card product launch across product, data, compliance, marketing, operations, and technology teams.
- Establish and enforce enterprise‑wide governance structures, delivery frameworks, and risk mitigation plans to manage complex data dependencies and regulatory requirements.
- Facilitate cross‑functional collaboration, ensuring clear communication, alignment, and timely decision‑making among matrixed stakeholders.
- Track program metrics, budgets, and timelines, providing transparent status reporting to senior leadership and adjusting plans to maintain on‑time, on‑budget delivery.
- Drive continuous improvement initiatives, leveraging Agile practices to optimize workflow, reduce bottlenecks, and enhance overall program efficiency.
Requirements
- 5+ years of experience managing large, cross‑functional technology programs in a regulated environment.
- Proven expertise in Agile project management, data architecture, and regulatory compliance (e.g., PCI, GDPR).
- Strong analytical, problem‑solving, and stakeholder management skills with a track record of delivering complex initiatives.
- Excellent communication and facilitation abilities, capable of translating technical concepts for non‑technical audiences.
- Bachelor’s degree in Computer Science, Engineering, Business, or related field; PMP or equivalent certification preferred.
Skills
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