onsite
Technology Operations Lead - Mainframe - db
Systems Engineer
Seeking a Technology Operations Lead with Mainframe expertise to manage IT operations, ensuring system stability and performance. Focus on incident, problem, and change management.
About the role
Key Responsibilities
- Lead and manage day-to-day IT operations for mainframe systems.
- Ensure the stability, availability, and performance of critical mainframe infrastructure.
- Oversee and implement incident, problem, and change management processes.
- Collaborate with cross-functional teams to resolve technical issues and improve system reliability.
- Develop and maintain operational documentation and procedures.
- Monitor system health and performance, proactively identifying potential issues.
Requirements
- Proven experience in mainframe technology operations and system administration.
- Strong understanding of ITIL frameworks, including incident, problem, and change management.
- Excellent analytical and problem-solving skills.
- Ability to work effectively in a team environment and communicate technical information clearly.
- Experience with monitoring tools and performance analysis.