Technology Operations Engineer - Server Hardware Troubleshooting - Lowe's Home Improvement

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The primary purpose of this role is to support operational health in performance, availability, interoperability, and reliability of technology systems by providing first- and second-level support for enterprise systems and delivering infrastructure solutions in support of components of larger project-based solutions.

The role

assists more senior level engineers with infrastructure planning, engineering, and architecture, works with business units to ensure solutions meet or exceed business

requirements

, and may deliver work on a smaller component scale independently. The Technology Operations Engineer will suggest, promote, and use published standards to minimize environment complexity and ensure regulatory and license compliance. This role works the hours and schedule required to support the enterprise and may be on call and/or work alternate schedules to meet department needs.

What You Will Do

• Implements somewhat complex solutions

requirements

and functional specifications that support integrated and sustainable designs for designated infrastructure systems based on input from more senior level engineers.

• Works with more senior level engineers to provide recommendations and input on options, risks, and

requirements

are met.

• Builds basic hardware and/or software configurations and prepares system components for installation to the infrastructure.
• Develops, validates, and executes basic infrastructure tests to identify system errors and ensure solutions meet functional specifications.
• Leads effort to deliver the validation and testing of smaller, basic components of larger infrastructure systems to ensure core functionality

requirements

are met.

• Develops and documents detailed standards for the introduction and maintenance of services to ensure successful deployment and operation of assigned enterprise infrastructure systems.
• Provides support for functionality tests as needed, working with technology teams to revise key system components based on test results as appropriate.
• Provides post-implementation support, making system enhancements as needed.

Minimum Qualifications

• Bachelor’s degree in computer science, computer information systems, or related field or equivalent years of experience in lieu of education requirement, if applicable