Innovate in Bengaluru
This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.
- The Technology Operations Engineer leads medium to small projects involving the operational support and deployment. level 1.5 technical support of LAN/WAN, information technology.
- 24/7 Network operations.
- Handling and following up with Internet service provider issues.
- Troubleshooting ISP issues, Site issues, Down Store Issues.
- Troubleshooting store related Network infrastructure issues.
- Hands on experience on managing and troubleshooting Juniper devices like switches, access points and routers and Juniper Mist.
- Hands on experience on Cisco Router, Switch, FW, Load balancers.
- Hands-on experience on Service now and Ticketing Tools
- Hands on experience in SDWAN technology.
- Has expertise in Data and Voice Network topology and technology skillsets.
- IP Routing fundamentals
- Routing protocols -
- EIGRP
- OSPF
- BGP/iBGP/eBGP
- Experience in network infrastructure planning, design, and implementation, operational Support.
Additional Preferred Qualifications
- Experience in the design and implementation of complex network infrastructure solutions.
- Experience working with network diagnostic and management tools.
- Experience in the configuration and management network routers and switches.
- Experience in firewall and/or security platform design and implementation.
- Experience working with load balancing technologies.
- Experience in the design and implementation of IP services, DNS, and/or DHCP solutions.
- Cisco Certified CCNA/CCNP any one is mandatory.
Qualifications
Minimum Qualifications
- Bachelor's degree in computer science, CIS, or related field (or equivalent work experience in a related field)
- 3 years of experience in an IT support environment with technical experience in distributed technologies and systems development
- Experience with systems (both infrastructure and applications) management, diagnostics, and support
- Familiarity with networking, server, storage technologies and with n-tier architectures.
Preferred Qualifications
- Master's degree in computer science, CIS, or related field
- 3 years of experience leading technical or project teams with or without direct reports
- 3 years of work experience in an IT role requiring interaction with senior management (i.e., Director level or higher)
- 3 years of experience working in a large matrixed organization
- 3 years of experience working with third party IT vendors and/or systems solution providers