Technology Operations Engineer I - CME Group

Technology Operations Engineer I

This role is ideal for an early-career systems Engineer with 1–2 years of hands-on Linux exposure and system monitoring experience looking to master complex application workflows and expand into enterprise cloud platforms.

Role:

• Monitor all customer facing environments (Production, Certification, New Release, & Disaster Recovery) within the Clearing & Trading business units;
• Remediate systems & application issues in these environments;
• Escalate in a timely manner following guidelines developed within the dept, to appropriate next level of support;
• Accurately report incidents to management

Principal Accountabilities:

• Learn and execute triage, escalation protocol and recovery procedures per application/business area
• Utilize monitoring systems and company tools to ensure system stability at all times and ensures all incidents are acknowledged in a timely and efficient manner
• Learn specific application flows and general functionality by application
• Document timeline of events for incident reporting and post mortem

Other qualities we are interested in:

• Basic proven Linux knowledge
• Proven ability to multi-task and prioritise, especially in critical and high-pressure scenarios
• Established communication pattern/experience with internal and external customers; regional, local, in-person and/or virtual
• Cloud based platform experience (GCP, AWS) a bonus.

Company Benefits:

Bonus Programme

Equity Programme

Employee Stock Purchase Plan (ESPP)

Private Medical and Dental coverage

Mental Health Benefit Programme

Group Pension Plan

Income Protection

Life Assurance

Cycle To Work

EV Car Benefit Scheme

Gym Membership

Family Leave

Education Assistance – MBA/Advanced Degree/Bachelor Degree

Ongoing Employee Development Training/Certification

Hybrid Working

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CME Group: Where Futures are Made

CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.