Technology Engineer Sr - Capacity Management - PNC Financial Services Group

Position Overview

• Optimize utilization across compute, storage, and network layers in tightly integrated systems.
• Identify inefficiencies across clusters, nodes, and storage tiers.
• Support cost optimization efforts by right-sizing resources.
• Design and implement performance testing strategies to validate scaling capabilities.
• Proactively identify capacity constraints and systemic bottlenecks.
• Lead root cause analysis for performance degradation scenarios.
• Contribute to root cause analysis of performance-related incidents.
• Develop preventative strategies to avoid capacity-related outages.
• Collaborate with SRE/operations teams on incident response.
• Partner with SRE, DevOps, Cloud Engineering, and Application teams to align capacity with demand.
• Provide subject matter expertise for infrastructure design reviews and architecture boards.
• Mentor junior engineers and influence best practices across teams.
• Experience in infrastructure engineering, with at least 3+ years focused on capacity management.
• Strong expertise in converged or hyperconverged infrastructure (e.g., VMware, OpenShift).
• Deep understanding of:
• Experience with containerized environments (Kubernetes capacity planning).
• Experience with monitoring and observability platforms (vROps, Turbonomic, Dynatrace, Prometheus, Grafana, etc.).
• Experience with large-scale enterprise or hyperscale environments.
• Familiarity with ITIL processes and operational excellence frameworks.
• Background in SRE, DevOps, or Platform Engineering.

Job Description

• Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions. Leverages technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• Consults junior staff regarding complex issues and best practices.
• Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered.
• Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.