Technology Controls Implementation Manager - hubinternational

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions

Position Summary

The Technology Controls Implementation Manager coordinates the operationalization of technology controls from initiation through go-live and adoption. This role translates control framework decisions into sequenced, time-bound delivery across TechOps service domains, managing dependencies between discovery, impact assessment, process design, build, documentation, training, and go-live across multiple parallel initiatives simultaneously.

What makes this role distinct is the context in which the coordination happens. Operationalizing technology controls requires understanding why the sequence of phases matters, how governance documentation dependencies work, and how internal audit cycles, regulatory deadlines, and enterprise initiatives from Legal, HR, Finance, and BPC create external timing constraints that shape the initiative calendar. The Implementation Manager maintains visibility across all of that and plans accordingly.

This role also implements new controls and leads remediation initiatives when Internal Audit findings, self-assessments, or control reviews identify gaps or improvement opportunities. Remediation timelines are often set externally and are non-negotiable. Managing against those deadlines and communicating status to Technology Governance leadership and Internal Audit is part of the work.

The Work

Initiative management and dependency coordination

• Own technology controls operationalization initiatives end to end, from initiation through go-live, including sequencing of discovery, impact assessment, process design, build, documentation, change management, training, and go-live phases. This includes both new control implementations and remediation initiatives driven by audit findings or control improvement opportunities