About this role:
Wells Fargo is seeking a Technology Business Systems Consultant. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
In this role, you will:
- Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
- Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet based solutions
- Present recommendations for resolving business problems
- Exercise some independent judgment when developing project budgets, project plans, and schedules
- Provide information about communication between business and technology teams
- Work with business user groups to provide training, handle questions, observe user needs, and document results
Required Qualifications:
- 2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 2+ years of client service experience working with high value customers and/or large organization
- 2+ year of working experience with provisioning certificates and any CRM tool - Salesforce, Microsoft Dynamic 365, Zoho CRM etc.
- Also, provisioning customer's access in different tools (like - APIGEE, active directory etc.) & environments.
- Experience with SPLUNK or any monitoring tool is mandatory.
- Hands-on experience working with APIs is mandatory.
- Experience in Agile Scrum models. Coordinate effectively with Squads/Agile Scrum teams.
- Technical background or experience with complex applications
- Experience in one or a combination of the following: internet based systems, intranet based business systems, or e-business consulting
- Excellent communication, customer engagement, analytical, and problem-solving skills, with the ability to build strong partnerships, influence stakeholders, and successfully manage multiple priorities in a dynamic, fast-paced environment.
- Foundational understanding of Artificial Intelligence (AI), Generative AI, and Large Language Models (LLMs).
- Hands-on experience participating in at least one AI Proof of Concept (POC), including identifying a business problem, implementing an AI-based solution, and demonstrating measurable outcomes or operational improvements.
- Experience working with AI-powered tools such as Microsoft Copilot, or similar platforms.