remote
Technology Analyst - Operations - Turnitin, LLC
Systems Engineer
Seeking a Technology Analyst for Operations to support and maintain critical systems. This role involves troubleshooting, scripting, and utilizing cloud technologies to ensure operational excellence.
About the role
Key Responsibilities
- Monitor and maintain the health and performance of production systems and infrastructure.
- Troubleshoot and resolve technical issues across various platforms, including Linux and cloud environments.
- Develop and implement scripts for automation of operational tasks and deployments.
- Collaborate with engineering teams to improve system reliability and scalability.
- Participate in on-call rotations to provide 24/7 support for critical incidents.
- Analyze system logs and performance metrics to identify potential problems and areas for optimization.
Requirements
- Proficiency in scripting languages such as Python or Shell Scripting.
- Experience with cloud platforms, particularly AWS services.
- Strong understanding of Linux operating systems and administration.
- Familiarity with database technologies, including SQL.
- Experience with monitoring and alerting tools.
- Excellent problem-solving and analytical skills.