JOB SUMMARY: Through cooperation and partnership with the Operations team, the T echnical W riter will be responsible for develop ing , edit ing , and review ing standard operating procedures (SOPs) that will be used to train production employees for optimal performance in daily tasks. I ndividual will collaborate on a team, and participate in the onb oa rding , training and certification process of new employees.
E SSENTIAL FUNCTIONS :
- Collect critical information pertaining to optimal functionality of equipment
- Generate work instructions, in the format of 9-Panel Power Point Standard Operating Procedures (SOPs)
- Participate in the Continuous Skills Development (CSD) Bridge to better understand training, and current training priorities
- Collaborate with cross functional departments to ensure all procedures generated fall within the guidelines of our safety, engineering, quality, and food safety programs
- Work directly with the Performance Based Trainer (PBT) to synchronize the development of training plans with SOPs
- Provide weekly progress updates to a cross functional team of stakeholders
- Review and/or copyedit content developed by other members of the team
- Meet with subject-matter experts (SMEs) to ensure specialized topics are appropriately addressed
KNOWLEDGE, SKILLS & ABILITIES :
- BS in Engineering or equivalent with e xperience working in manufacturing preferred
- Ability to think critically and generate innovative solutions to complex problems
- Analytical and conceptual problem-solving skills
- Ability to analyze machine operations and recommend or implement solutions
- Basic understanding of Good Manufacturing Practices (GMPs) and other food safety/ food defense programs preferred
- Must be d etail and process orientated
- Very s trong w ritten and oral communication skills
- Ability to train and communicate in a variety of styles and in a culturally diverse workforce
- Ab ility to d emonstrate humility by asking questions and involving peers
- Ability to prioritize and execute tasks in a fast-paced environment
- Experience working with common office software
- Fluency in the English language ; Bilingual in English and Spanish or English and Arabic a plus
WORKING CONDITIONS /PHYSICAL FACTORS:
- Position require s standing, repetitive movement, bending and twisting, and using hands to handle objects; exposure to sustained noise levels; exposure to a variety of food allergens; working in very hot temperatures; exposure to hazards such as machinery, slippery floors, ladders and powered industrial vehicles. May be required to wear personal protective equipment (PPE).
- Ability to stand for 85-90% of shift , sometimes up to 1 0 hours.