Technical Writer - sprymethods

Spry Methods is a proven provider of mission-focused technology, cybersecurity, and program management solutions supporting critical Federal missions. We specialize in delivering integrated, high-impact solutions across cyber operations, enterprise resource management, and mission support services. Our culture emphasizes collaboration, accountability, and innovation - empowering our teams to deliver meaningful outcomes in complex, high-security environments.

Who We're Looking For (Position Overview)

At Spry, we're looking for a skilled Technical Writer who can turn complex information into clear, effective documentation that supports mission success. The ideal candidate is a strong communicator, critical thinker, and collaborative team player who enjoys working with program leadership, technical staff, and stakeholders to develop high-quality deliverables. You take pride in producing polished documentation, managing multiple priorities, and ensuring information is accurate, accessible, and actionable. If you're detail-oriented, proactive, and passionate about helping teams operate more efficiently, you'll thrive at Spry.

What Your Day-To-Day Looks Like (Position Responsibilities)

As a Technical Writer, you will:

• Develop, maintain, and enhance technical documentation, SOPs, process guides, training materials, knowledge articles, and other operational documentation supporting IT Call Center services.
• Collaborate with program leadership, technical teams, and stakeholders to document workflows, processes, procedures, and system configurations.
• Prepare and edit customer deliverables, including status reports, performance reports, executive briefings, transition plans, and PMO documentation.
• Create and maintain program management artifacts, templates, style guides, and documentation standards.
• Support knowledge management initiatives, including SharePoint repositories, document libraries, and program archives.
• Develop user guides, job aids, onboarding materials, and training content to support workforce development and knowledge transfer.
• Review, edit, and quality-check technical and program documentation to ensure accuracy, consistency, and compliance with customer requirements.
• Support the creation of data-driven reports and executive communications by incorporating performance metrics, charts, and visualizations.
• Coordinate document review, approval, version control, and contract deliverable submission processes.
• Document process improvements, update operational procedures, and support proposal and business development efforts as needed.

What You Need to Succeed (Minimum Requirements)

• Active Public Trust or ability to obtain and maintain a U.S. Government Public Trust.