About the Opportunity:
We’re looking for a Technical Writer to help create, maintain, and improve documentation for Seekr products, with a focus on self-hosted installation, deployment, configuration, and product workflows.
In this role, you’ll work closely with Platform, DevOps, Product, Engineering, and Design to document SeekrFlow, SeekrGuard, and related solutions across supported deployment environments, including dedicated hardware and cloud infrastructure. You’ll own assigned documentation areas, keep docs accurate as the product evolves, and help users successfully install, configure, and use Seekr products.
This is a hands-on documentation role for someone who can work independently, communicate clearly with technical stakeholders, and contribute to a growing documentation system. You’ll follow established documentation standards and patterns while helping identify gaps, propose improvements, and keep the user experience clear and consistent.
Key Responsibilities:
- Create, maintain, and improve documentation for assigned Seekr products and deployment workflows, including installation guides, configuration docs, API/SDK docs, user guides, troubleshooting content, and release-related updates.
- Document self-hosted and dedicated hardware installation workflows across supported environments, including AWS, Azure, GCP, OCI, and other infrastructure as needed.
- Partner with Platform, DevOps, Product, Engineering, and Design to gather technical details, understand product behavior, and turn complex information into clear user-facing documentation.
- Maintain documentation within established information architecture, style, templates, and review processes.
- Identify documentation gaps, inconsistencies, and user pain points, then propose practical improvements.
- Work directly with stakeholders to clarify documentation requirements, priorities, timelines, and open questions.
- Review and edit documentation for accuracy, consistency, usability, and clarity.
- Update existing documentation based on product changes, user feedback, stakeholder input, and internal review.
- Write for technical audiences, including developers, platform engineers, administrators, and implementation teams.
- Contribute to reference architecture, deployment, and implementation documentation in collaboration with technical subject matter experts.
Qualifications:
- Minimum of 2–4 years of experience as a Technical Writer in a technology-driven environment, or equivalent practical experience, with demonstrated ownership of complex technical documentation for developer tools, SaaS, infrastructure, cloud, or enterprise software.
- Experience creating and maintaining documentation for SaaS, developer tools, APIs, SDKs, cloud platforms, self-hosted software, infrastructure, or enterprise software.