Technical Writer - NetApp

At NetApp, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards its maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.

Success profile

Ready to be an engineer at NetApp? Explore the traits that can help you thrive.

• Analytical
• Adaptable
• Communicator
• Detail-oriented
• Quick-thinking
• Problem solver

Responsibilities

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Job Summary

As members of NetApp's Information Engineering organization, we transform product knowledge into trusted enterprise assets that power customer experiences, AI assistants, search systems, support workflows, and future agentic experiences. We are looking for a skilled technical writer who is curious, collaborative, and energized by learning complex technologies while helping customers succeed. The ideal candidate creates high-quality technical content and builds strong partnerships across engineering, product, and support teams. They are committed to making technical information more accurate, consistent, and easier to use.

Job Requirements

What You'll Do

• Develop technical documentation that is accurate, complete, and easy to use for enterprise hardware and software solutions, including installation, configuration, administration, maintenance, and upgrade procedures.
• Partner closely with engineering, product management, support, and UX teams to gather information, ensure technical accuracy, and create documentation that reflects product capabilities and customer needs.