Technical Writer - HealthEdge Software, Inc.

Overview:

Job Description for the Technical Writer:

Qualification Criteria:

* 1 to 4 years of experience as a ‘Technical Writer’ or ‘Information Developer’ in a product organization.

* Bachelor’s or Master’s degree in English, Communications, Engineering, or a related field.

* Proficiency with tools such as MadCap Flare, Adobe Acrobat, MS Office, and AI\-based documentation tools.

* Familiarity with the JIRA project management tool and an Agile development environment.

* Ability to learn new products independently with minimal guidance.

* Demonstrated ability to leverage artificial intelligence (AI) for high\-quality documentation and training content creation.

Job

Responsibilities

* Produce high\-quality documentation that meets applicable standards and is appropriate for its intended audience.

* Utilize AI tools to enhance the quality, accuracy, and efficiency of documentation.

* Understand and translate the conceptual details of a product and its related technologies into effective end\-user documentation.

* Take complete ownership and responsibility for product documentation with minimal supervision.

* Focus on end\-users by presenting information in the most organized, clear, and concise manner possible.

* Collaborate with Development and QA teams to gain an in\-depth understanding of the product and documentation

requirements

.

* Analyze source documents such as Software

Requirements

, Product Specifications, Technical Specifications, and Change Requests.

* Write comprehensive Release Notes, Installation Guides, User Guides, and training content.

* Craft API documentation for API users, including API references and developer guides.

* Exhibit attention to detail and consistency in formatting and language, with a strong emphasis on grammar, usage, and punctuation.

* Demonstrate excellent written and oral communication skills, structure content effectively, understand technology trends, and conduct independent research.

* Have a solid understanding of Information Mapping, Agile development, SDLC, and DDLC methodologies.

* Possess in\-depth knowledge of MadCap Flare, Confluence, MS Word, and AI\-based documentation tools.