Technical Writer - graphwise

At Graphwise, we're helping organizations unlock the full value of their data in the age of AI.

Formed through the merger of Ontotext and Semantic Web Company, Graphwise combines decades of expertise in knowledge graphs, semantic technologies, and AI. Our platform helps enterprises transform fragmented data into connected, trusted knowledge that powers better decisions, smarter search, and more reliable AI solutions.

With a global team of 200+ professionals across Europe, North America, and APAC, we work on complex, meaningful challenges at the intersection of data, AI, and innovation.

If you're excited by cutting-edge technology, continuous learning, and solving real-world problems, you'll feel right at home at Graphwise.

About the role

We're looking for a Technical Writer who sees documentation as an integral part of the product, and takes an active part in the product development lifecycle. You'll join one of our product development teams and work closely with software engineers, product managers and domain experts to ensure our documentation evolves alongside the product itself.

Success in this role means delivering accurate, well-structured and easy-to-navigate documentation that helps a wide range of users, from system administrators and developers to knowledge engineers and data scientists. You'll proactively follow product development, understand upcoming releases, and make sure documentation is ready when new functionality reaches our customers.

What you'll do

• Create, maintain and improve high-quality technical documentation, including deployment guides, product and reference documentation, technical articles, and tutorials.
• Work as an embedded member of a product development team, collaborating closely with engineers, product managers and subject matter experts throughout the software development lifecycle.
• Follow the same workflows and processes as the engineering team, using the same development tools.
• Write documentation for technical users with varying backgrounds, including developers, administrators, knowledge engineers, data scientists and solution architects.
• Monitor product development and release schedules to ensure documentation is complete, accurate, and published on time.
• Research new product features, understand their technical details, and determine the documentation required before release.
• Structure documentation in a way that makes it easy to discover, navigate and maintain for different audiences.
• Continuously review and improve existing documentation to ensure it remains accurate, complete, and aligned with product changes.
• Explore and adopt modern documentation practices, including AI-assisted authoring tools, where they improve quality and efficiency.

What makes a good candidate