Reports To : Technical & Field Service Operations Manager
Overall purpose of the job: The Technical Trainer at Terberg DTS plays a critical role in the development and delivery of training programmes for engineers, ensuring they meet both internal and external qualifications, including IRTEC certifications. This role is responsible for supporting the creation of training content, delivering training aligned with the engineer learning pathways, and managing the accreditation process throughout the engineer journey. Additionally, the role involves delivering training to non-technical employees, such as Controllers, to enhance their understanding of technical concepts and improve their interactions with engineering teams.
Responsibilities:
- Support the development of training materials, ensuring they are clear, accurate, and up to date.
- Provide technical training to engineers at each stage of their pathway, including onboarding, refresher training, and ongoing professional development.
- Deliver training on internal assessments and other relevant technical standards.
- Support the training and accreditation process for engineers, ensuring all stages are properly assessed and completed, including external IRTEC qualifications.
- Develop and deliver comprehensive onboarding training for new engineers, ensuring they have the necessary skills and knowledge for success.
- Create and maintain a structured learning schedule for engineers within the first 12 months of employment, ensuring ongoing learning and refresher courses.
- Continuously review and update training content to ensure it reflects the most current information, processes, and best practices.
- Work with subject matter experts to update and refine training materials as necessary.
- Deliver technical training to non-technical employees, helping them better understand engineering concepts and technical processes.
- Deliver technical training to customers either at Elland, or customer location.
- Maintain registers for training as required.
- Carrying out administrative tasks to enable external training.
Qualifications / Experience Required:
- Excellent communication and presentation skills, with the ability to convey complex technical concepts in an accessible manner.
- Experience in creating and developing training content, including process mapping and instructional writing.
- Ability to engage with both technical and non-technical employees, fostering a culture of continuous learning and development.
- Knowledge of best practices in training delivery, with the ability to adapt to different learning styles and needs.
- Strong organisational skills, with the ability to manage multiple training initiatives and deadlines effectively.
Desirable:
- Proven experience in technical training, particularly within the automotive sector.