Technical Team Lead - TripArc

Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

This is a hybrid position with currently 2-days a week onsite from our office located at 2 Queen St. E in Toronto, ON.

The Role TripArc’s Hotel Gateway team is looking for an experienced Technical Team Leader to help manage a team of developers to build out software aligned to our roadmap initiatives. Initiates in our portfolio include empowering Travel Advisors to craft exceptional travel experiences for their end-customers. Our various software solution space covers a range of tasks, including itinerary building to quote and booking management. You will work alongside a multi-functional team composed of technology leadership, product managers, UX designers and project management professionals, with an ultimate goal of driving sales performance and revenue growth.

Your work will involve working with the project team to craft a development backlog for your development team. You will become the owner and expert of your domain, gaining a deep understanding of the platform and the overall market. You will be an active development resource and mentor to your team, including their individual growth. You will own the project from inception to a strong CI/CID release management environment, adhering to our DevOps guidelines. TripArc is mid-SAFe adoption. Exposure to SAFe and/or PI Planning are assets. That said, we welcome candidates that are ready to embrace the framework. We look for problem solvers, not technicians and look for self-motivated individuals with diverse backgrounds.

How We Build

We expect every developer on this team to use AI coding tools — GitHub Copilot, Claude, Cursor, whatever fits their flow — as a standard part of how they build software. As Team Leader, you set that tone: you know how to get real leverage from AI-assisted development without cutting corners on quality, and you coach your team to do the same. We move faster because of these tools, and we ship with confidence because of the quality gates, code review culture, and testing discipline that sit alongside them.

Responsibilities

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