Technical Support Specialist - maine

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Office of Information Technology

Opening Date: July 31, 2026

Closing Date: August 14, 2026

Grade / Admin Unit: 27 / Professional/Technical

Job Class Code: 0870 Salary: $66,952.08 - $94,077.37*/Annually (*includes a 15% recruitment and retention stipend , and eligible for a 5% training bonus ) Position Number: 004250313

Location: Augusta

Telework: Available

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

The Office of Information Technology provides a full range of enterprise technologies to support the citizens of Maine. These technologies are dependent upon a robust, redundant and highly architected fiber optic network for which this position will be responsible for. This is a complex position that demands technical, communication, documentation and collaboration skills.

MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:

• Practice Customer-focus , ensuring that our customers are heard, and their needs are met.
• Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
• Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
• Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.

JOB DESCRIPTION:

This position is responsible for managing the construction and maintenance of the State of Maine’s plant infrastructure. This position will be responsible for designing detailed engineering plans, costs and schedules related to projects. Success in this position will require the ability to engineer innovative solutions to engineering problems. An in-depth understanding about outside plant construction techniques, issues related to fiber networking, routing, and network management are essential to this position . You will have a chance to show off your skills, and work in a collaborative team environment with highly skilled technical and business-minded individuals. You will have opportunities to grow, develop, and learn new skills as we advance to newly developing technologies. You will be working in an environment that cares about people and in a place where we enjoy our work. You will be expected to manage your work at the highest technical level with a professional image.

AN AVERAGE DAY OF RESPONSIBILITIES WILL INCLUDE: