onsite
Technical Support Specialist - kitware
Software Engineer
Seeking a Technical Support Specialist to maintain critical infrastructure for R&D engineers. Responsibilities include end-user hardware/software support across Windows, Linux, and macOS, software installation, and user account management.
About the role
Key Responsibilities
- Provide support for end-user hardware and software including Windows, Linux, and macOS.
- Install, configure, and update software in accordance with policies and security requirements.
- Manage user accounts including account creation, modification, and deactivation.
- Support regulated and customer-sponsored computing environments, including environments subject to security clearance, as needed.
Requirements
- Experience providing support for end-user hardware and software across Windows, Linux, and macOS.
- Proficiency in installing, configuring, and updating software.
- Experience managing user accounts (creation, modification, deactivation).
- Ability to support regulated and customer-sponsored computing environments.