onsite

Technical Support Specialist - Intercom

Software Engineer

We're looking for a Software Engineer focused on delivering exceptional customer experiences. This mid level role requires 3+ years of relevant experience.

About the role

Technical Support Specialist at Intercom.

Key technologies: Customer Support, Communication, Problem Solving.

Key Responsibilities

Design, develop and maintain scalable software systems
Write clean, well-tested and documented code
Participate in code reviews and contribute to engineering best practices
Collaborate with product and design teams to deliver features

Requirements

3+ years of relevant experience in software engineer
Experience with software design patterns and architecture
Solid understanding of data structures and algorithms

Skills

customer supportcommunicationproblem solving

CompanyIntercom

DepartmentSupport

LocationSydney, Australia

Experience3+ years

Tenurefull-time

LevelMid-Level

Posted July 24, 2026