onsite
Technical Support Specialist - Freedom Technology Solutions Group
Software Engineer
Seeking a Technical Support Specialist to provide full lifecycle support for enterprise corporate applications. This role involves troubleshooting, modernization, and transformation of critical government systems.
About the role
Key Responsibilities
- Provide technical support for enterprise corporate applications.
- Support the sustainment and modernization of critical government systems.
- Troubleshoot and resolve technical issues for end-users.
- Assist with the transformation of enterprise applications.
- Contribute to full lifecycle support services.
Requirements
- Proven experience in technical support roles.
- Strong troubleshooting and problem-solving skills.
- Familiarity with enterprise application support.
- Excellent customer service and communication abilities.
- Ability to work with mission-critical systems.
Skills
customer supportcommunicationproblem solving