remote
Technical Support Specialist - Field Ai
Software Engineer
Seeking a Technical Support Specialist with a passion for robotics and AI to assist customers with cutting-edge robotic systems. This role involves problem-solving and ensuring customers maximize their use of Field AI's solutions.
About the role
Key Responsibilities
- Provide technical support to customers using Field AI's robotic systems.
- Assist customers in troubleshooting and resolving issues with AI-powered robotic solutions.
- Help customers maximize the value and performance of their robotic systems.
- Collaborate with engineering teams to address complex technical challenges.
- Develop and maintain technical documentation and support resources.
Requirements
- Passion for robotics and problem-solving.
- Experience in a technical support role.
- Ability to understand and explain complex technical concepts.
- Strong communication and interpersonal skills.
- Familiarity with AI and robotic systems is a plus.