remoteonsite
Technical Support Specialist - dozee
Software Engineer
Seeking a Technical Support Specialist to provide assistance with contactless remote patient monitoring solutions. This role involves troubleshooting and supporting healthcare technology for top providers.
About the role
Key Responsibilities
- Provide technical support for contactless remote patient monitoring (RPM) solutions.
- Assist healthcare providers in implementing and utilizing RPM technology.
- Troubleshoot and resolve technical issues related to the RPM platform.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Contribute to enhancing staff efficiency and patient outcomes through technology.
Requirements
- Proven experience in technical support or a similar customer-facing role.
- Familiarity with healthcare technology and remote patient monitoring systems.
- Strong troubleshooting and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a dynamic team environment.
Skills
technical supportcustomer servicetroubleshootinghealthcare technology