remote
Technical Support Specialist - Cartrackasiacareerpage
Software Engineer
Seeking a Technical Support Specialist for a leading smart mobility SaaS company. Responsibilities include troubleshooting hardware, software, and network issues, and collaborating with global teams.
About the role
Key Responsibilities
- Troubleshoot and resolve technical issues related to hardware, software, and networking.
- Install and configure hardware and software applications.
- Monitor and maintain Cartrack application and systems to ensure their smooth functioning.
- Collaborate with Global teams to implement and maintain IT projects.
- Document technical issues and solutions.
Requirements
- Experience in troubleshooting technical issues.
- Proficiency in installing and configuring hardware and software.
- Familiarity with monitoring and maintaining applications and systems.
- Ability to collaborate with global teams on IT projects.
- Strong documentation skills.
Skills
customer supportcommunicationproblem solving