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Technical Support Specialist - BALLY'S INTRALOT SA
Software Engineer
Technical Support Specialist providing 1st and 2nd line assistance for German lottery and sports betting clients, handling on‑site troubleshooting, escalation, and communication in German and English while meeting strict SLAs and compliance standards.
About the role
Technical Support Specialist at BALLY'S INTRALOT SA.
Key technologies: Customer Support, Communication, Problem Solving.
Key Responsibilities
- Design, develop and maintain scalable software systems
- Write clean, well-tested and documented code
- Participate in code reviews and contribute to engineering best practices
- Collaborate with product and design teams to deliver features
Requirements
- 3+ years of relevant experience in software engineer
- Experience with software design patterns and architecture
- Solid understanding of data structures and algorithms
Skills
customer supportcommunicationproblem solving