remote
Technical Support Specialist - Accenture Federal Services Careers Marketplace
Software Engineer
Technical Support Specialist needed to manage signal distribution, networking, AV-over-IP, and specialized hardware. Requires expertise in LED video walls, audio systems, and control systems like Crestron, Extron, or Q-SYS, plus Microsoft Teams Rooms administration.
About the role
Key Responsibilities
- Manage signal distribution and networking, including AV-over-IP protocols, EDID/HDCP management, and HDBaseT.
- Perform specialized hardware maintenance and calibration of LED Video Walls.
- Set up and troubleshoot immersive audio systems.
- Manage control systems such as Crestron, Extron, or Q-SYS.
- Administer Microsoft Teams Rooms for Unified Communications (UC) and Hybrid Tech.
- Conduct daily system checks and provide event support.
Requirements
- Proven experience in technical support roles, with a focus on AV and networking.
- Proficiency in AV-over-IP, EDID/HDCP, and HDBaseT technologies.
- Experience with LED Video Wall maintenance and calibration.
- Familiarity with immersive audio systems and control platforms (Crestron, Extron, Q-SYS).
- Expertise in Microsoft Teams Rooms administration for UC environments.
Skills
customer supportcommunicationproblem solving