As a Technical Support Officer working on a nuclear power plant project, you will work closely with Senior Record Support Officer to support quality-related activities across projects. Your role mainly involves administrative support, document management, and quality data tracking to ensure the project meets the required standards.
Key Responsibilities: Support Records Support Manager:
- Records Support Manager and help with day-to-day admin and documentation tasks.
- Receive task requests and ensure they are completed accurately and on time.
Document Management & Editing:
- Edit, review, and organize quality documents.
- Use Teamcenter to upload and manage documents.
- Return completed document packs to the requester.
Template & Data Handling:
- Use Excel to track and manage task progress.
- Find and use the correct templates using specific codes.
- Complete and submit templates based on project needs.
Quality Support & Reviews:
- Help review documents for quality and compliance.
- Take part in MDT (Multi-Disciplinary Team) meetings and support quality check processes.
- Assist in identifying and closing non-conformance issues.
Training & Continuous Improvement:
- Participate in training sessions to improve knowledge and skills.
- Support quality audits, root cause analysis, and improvement activities.
Data & Reporting:
- Maintain trackers and dashboards with accurate data.
- Help prepare regular quality reports for internal and external stakeholders.
- Support investigations with relevant data when required.
General Admin Tasks:
- Organize and verify data across various tools and systems.
Skills Required:
- Experience in project environment, preferably in a regulated sector
- Experience of working in organisations that are certified to ISO 9001 and/or ISO19443
- Position requires a dynamic individual who is self-starter as well as a Completer/Finisher.
- Good awareness of the quality/safety environment
- Experience of ONR Licence Conditions is an advantage
- Experience in the review of Quality Records (e.g. Material Certification; CFSI)
- The ability and knowledge to be able to analyse quality data at various levels across the business
- The ability to build effective relationships with the team
- Experience user of Microsoft Office, with a particular focus on Excel, ADOBE and Power BI
- Pro-active and flexible, being prepared to plan and work on own initiative across a broad range of issues to drive performance
- Experience with background in Quality is desirable
- Fluent in English language, preferably with some French language skills (but not essential).