Technical Support Hardware Specialist - Silvus Technologies

THE COMPANY

Silvus Technologies , a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments.

With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data.

Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc.

Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “ Keeping Our Heroes Connected ”?

THE OPPORTUNITY

Silvus is seeking a Technical Support Hardware Specialist to support our Engineering and Manufacturing teams. This role acts as a bridge between design and production, ensuring teams have the right components at the right time and managing the long-term health of our product builds. This position reports to the Director of Hardware Engineering Operations.

This position is 100% onsite, Monday through Friday, at Silvus Technologies’ headquarters in the heart of vibrant West Los Angeles, CA .

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.

ROLE AND RESPONSIBILITIES

• Procurement & Selection Support: Assist Engineering teams with the identification, selection, and procurement of electronic and mechanical components. Coordinate with vendors to source parts that meet specific technical requirements and project timelines.
• Lifecycle Management: Partner with Engineering and Manufacturing to monitor component lifecycle events (such as End-of-Life or Product Change Notifications). Proactively track changes to prevent supply chain disruptions.
• Drive the execution of component qualification plans : This includes organizing documentation, tracking testing progress, and ensuring that alternative or new parts meet all quality and functional standards before being integrated into production.
• Documentation & Data Entry: Maintain accurate Bill of Materials (BOM) records and manage technical documentation within our PLM/ERP systems.
• Vendor Relations: Serve as a primary point of contact for suppliers to request quotes, lead times, and technical datasheets.
• Perform other related duties of which the above are representative.

REQUIRED QUALIFICATIONS