Technical Support Engineer/Unix Admin Marina Del Rey - DIGILINK

Come join us! DigiLink is a wonderful place to work. We take pride in the services that we provide and have great relationships with our customers. A casual work environment, open communication, and a great location overlooking Marina del Rey all contribute to a fabulous atmosphere.

Technical Support Engineer/Unix Admin (Marina Del Rey)

This demanding, high profile position will maintain and help build out our ultra high availability server infrastructure, wired and wireless network infrastructure, as well as be an escalation point for our front line technical support. This position entails providing our business class customers with excellent and reliable services. Responsibilities include management, troubleshooting, and maintenance of our servers and network services.

We're looking for someone who can embrace new technologies and grow with our company. The right candidate will enjoy informal office atmosphere, excellent benefits and breathtaking sunset views of Marina Del Rey marina.

DigiLink has been delivering leading-edge business Internet solutions and services since 1994, providing Voice over IP (VoIP) services since 2004. We are rapidly expanding our Wireless and VoIP technologies and this is an excellent opportunity to be involved with some very experienced engineering professionals on the leading edge of a very exciting and demanding technology. About the position To be considered for this position applicants must have 3-5 years of systems administration and network experience, excellent interpersonal skills (communication is key!), and the ability to set and manage multiple priorities in a fast paced environment. You must be comfortable troubleshooting complex issues with customers over the phone and in person. You must be able clearly and effectively communicate technical solutions to both technical and non-technical customers. Must be highly motivated, have an excellent work ethic and must be able to follow-up and follow through on technical implementations or solutions.

Responsibilities include:

• Maintain our data center environment (Linux, Sun Solaris Servers, Cisco routers)
• Administer virtual web hosts and email services on our Unix systems
• Manage our DNS servers, domain registrations
• Maintain our backup systems and ensure that backups are successfully completed
• Assist in maintaining DigiLink's WAN consisting of Wireless (Canopy, Ubiquiti and Mikrotik), Fiber, T3, T1, DSL, Frame Relay technologies.
• Configure and install routers (Cisco, Mikrotik, Linksys, etc.) at customer's locations
• Evaluate, provision, install and support VoIP equipment and services.
• Manage, provision and deploy wireless network technologies.
• Assist with our 24x7 support as part of a rotating on-call schedule

Requirements