remote
Technical Support Engineer L2-L3 - kyivstar
Software Engineer
Seeking a Technical Support Engineer (L2-L3) to join a DevOps-focused team. This role involves complex technical case investigation, automation, coding, and cloud service administration.
About the role
Key Responsibilities
- Investigate and resolve complex technical cases.
- Develop and improve coding skills for automation.
- Administer modern IT solutions.
- Engage with and enhance DevOps practices.
- Develop expertise in Cloud services and infrastructure.
Requirements
- Experience in technical support, preferably L2-L3.
- Interest in DevOps practices.
- Skills in coding and automation.
- Experience with Cloud services and infrastructure.
- Ability to research and solve complex technical challenges.
Skills
customer supportcommunicationproblem solving