onsite
Technical Support Engineer - Kubernetes & OpenStack - Mirantis
Software Engineer
Provide expert technical support for Kubernetes and OpenStack environments, resolve complex infrastructure issues, and collaborate with engineering teams to ensure reliable, secure AI and data workloads.
About the role
Key Responsibilities
- Diagnose and resolve production incidents in Kubernetes clusters and OpenStack clouds, ensuring minimal downtime for AI and data‑intensive workloads.
- Collaborate with platform engineering to reproduce, debug, and document root‑cause analyses for complex issues.
- Develop and maintain automation scripts (Bash, Python) to streamline troubleshooting, monitoring, and routine maintenance tasks.
- Provide guidance and best‑practice recommendations to customers on scaling, security, and performance optimization of containerized and virtualized environments.
- Contribute to knowledge bases, support tickets, and internal tooling to improve overall support efficiency.
Requirements
- Strong hands‑on experience with Kubernetes (deployment, networking, storage) and OpenStack services.
- Proficiency in Linux system administration and scripting languages such as Bash and Python.
- Demonstrated ability to troubleshoot complex, multi‑layered infrastructure problems in production.
- Excellent communication skills, capable of translating technical concepts for diverse audiences.
- Experience with cloud‑native monitoring, logging, and CI/CD pipelines is a plus.
Skills
kuberneteslinuxbashpython