onsite
Technical Support Engineer - Humans since 1982 AB
Software Engineer
Seeking a Technical Support Engineer to provide in-house support for unique art and design technology installations. Collaborate with designers and troubleshoot hardware/software issues for a global clientele.
About the role
Key Responsibilities
- Provide technical support for artworks manufactured in-house.
- Collaborate closely with the design team on artwork functionality and behavior.
- Troubleshoot and resolve hardware and software issues for unique installations.
- Engage with a discerning international clientele including collectors, institutions, and brands.
- Contribute to the development and maintenance of cutting-edge art and design technology.
Requirements
- Proven experience in technical support or a similar role.
- Strong troubleshooting skills for hardware and software systems.
- Excellent communication and interpersonal abilities.
- Ability to work collaboratively in a creative studio environment.
- Familiarity with technology in art or design is a plus.
Skills
customer supportcommunicationproblem solving