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Technical Support Engineer Hong Kong or Malaysia - Madrona Venture Labs

Software Engineer

We're looking for a Software Engineer focused on delivering exceptional customer experiences. This mid level role requires 3+ years of relevant experience.

About the role

Technical Support Engineer Hong Kong or Malaysia at Madrona Venture Labs.

Key technologies: Customer Support, Communication, Problem Solving.

Key Responsibilities

Design, develop and maintain scalable software systems
Write clean, well-tested and documented code
Participate in code reviews and contribute to engineering best practices
Collaborate with product and design teams to deliver features

Requirements

3+ years of relevant experience in software engineer
Experience with software design patterns and architecture
Solid understanding of data structures and algorithms

Skills

customer supportcommunicationproblem solving

CompanyMadrona Venture Labs

DepartmentSupport

LocationHong Kong

Experience3+ years

Tenurefull-time

LevelMid-Level

Posted July 24, 2026