Technical Support Engineer - ERP - SuvarnamERP Bussiness Solution

Job description:

Ideal for: Technical fresher with basic coding + troubleshooting skills Dept: Technical Support

Role Summary

Software Support Engineer will investigate software issues, test bugs, document modules, and coordinate with developers for quick resolution.

Key Responsibilities

• Understand ERP workflows and test modules
• Replicate client issues and share detailed reports
• Perform UAT testing & prepare test cases
• Maintain documentation and knowledge base
• Support integrations (Email, WhatsApp APIs, Shopify/Amazon, etc.)
• Understand database logs and basic queries

Skills Required

• Basic knowledge of Java / JSP / SQL / API
• Logical thinking & debugging ability
• Basic understanding of ERP modules

Job Type: Full-time

Benefits:

• Paid sick time

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Work Location: In person