Technical Support Engineer, Business Systems - Maddox Industrial Transformer
Software Engineer
Seeking a Technical Support Engineer to provide expertise for business systems. This role involves troubleshooting, data analysis, and supporting CRM functionalities.
About the role
Key Responsibilities
Provide technical support and troubleshooting for various business systems.
Analyze data to identify trends and resolve system issues.
Collaborate with cross-functional teams to ensure system efficiency.
Support and maintain CRM functionalities and integrations.
Document technical processes and solutions.
Assist in the implementation and testing of new system features.
Requirements
Proven experience in technical support for business systems.
Proficiency in SQL for data querying and analysis.
Experience with CRM systems and their administration.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal abilities.