onsite
Technical Support Engineer - aerodynamics
Software Engineer
Seeking a Technical Support Engineer in Yerevan to provide excellent customer service and resolve technical issues. This role requires strong troubleshooting and communication skills.
About the role
Key Responsibilities
- Provide technical assistance and support to customers.
- Respond to queries and resolve technical issues in a timely manner.
- Diagnose and troubleshoot hardware and software problems.
- Document technical issues and resolutions.
- Escalate unresolved issues to appropriate internal teams.
- Maintain a high level of customer satisfaction.
Requirements
- Proven experience in a technical support role.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Familiarity with common software and hardware.
Skills
problem solvingcommunication