Technical Support Engineer 2nd shift - motorolasolutions

Department Overview

Job Description

Provides tailored technical customer operations support. Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance. Executes customer operations policies and procedures. Builds and maintains positive, effective, and mutually beneficial-working alliances with customers. Initiates problem solving action and follows through to resolution. Performs root-case analysis of problems to formulate and recommend improved alternative operations. Leads process improvement initiatives.

Basic Requirements

• Excellent verbal and written communication skills in English are a must
• ​Required to work evening shift ( 2PM-10PM, 3PM-11PM, 4PM-Midnight) Monday to Friday
• Willingness to work in a hybrid mode with a minimum 2 days in the office per week
• Experience in technical customer facing environment
• IP networking skills
• Bachelor’s or Master’s degree or equivalent
• Good analytical skills and attention to details

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way.

Also, to reward your hard work you’ll get:

• Employee Pension Plan (PPE)
• Competitive salary package,
• Strong team-oriented culture
• Hybrid work mode
• Contract of employment,
• Private medical & dental coverage,
• Life insurance,
• Comfortable work conditions (high class offices, parking space),
• Trainings and broad development opportunities,
• Volleyball field and grill place next to the office,
• Lots of sport activities as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.,
• Access to wellness facilities and integration events,
• Motorola Solutions is supporting CSR activities and encourages employees to participate.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Company

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.