Main Duties & Responsibilities
The qualified candidate is responsible for:
- Working closely with development team to understand new features, configurations and elements to be deployed in each package.
- Possessing specialist knowledge of operating systems, devices, applications and software.
- Providing technical support to teams within the organization, and to external clients when required.
- Assisting with system integrations.
- Identifying and resolving technical issues.
- Coordination at a local and international level where required
- Coordinating with infrastructure department regarding deployment related matters and troubleshooting.
- Troubleshooting daily production and test issues.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering and related fields
- 1 - 5 year of experience in deployment, application troubleshooting and related competences
- Strong problem-solving skill with analytical thinking to identify the root cause of failure under pressured situation
- Be able to write, read and speak English, especially comprehensive and well-organized writing skill is highly preferred.
- Be able to work at home during late night if emergency
- Be able to work as a team, will to learn, and very detailed oriented
Originally posted on Himalayas