onsite

Technical Support Analyst Tier 2 - HeadSpin

Software Engineer

Tier 2 Technical Support Analyst with strong troubleshooting, web technology expertise, and experience in SQL, Azure, DNS, networking, XML mapping, and error log analysis. Focused on security, risk mitigation, and efficient issue resolution.

About the role

Technical Support Analyst (Mortgage Services)

Job Description

Advanced troubleshooting skills, detail oriented, quick learner
Deep knowledge of web technologies
SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc.
Strong communication skills
Ability to multi-task and dynamically prioritize issues
Passionate about security and risk mitigation
Focus on quality and efficiency
2+ years in prior technical support role preferred
Mortgage Knowledge recommended but not imperative

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin , please treat it as fraudulent and report it immediately to hr@headspin.io

Originally posted on Himalayas

Skills

sqlazure

CompanyHeadSpin

DepartmentSupport

LocationIndia

Experience2+ years

Tenurefull-time

LevelMid-Level

Posted June 21, 2026