remoteonsite
Technical Support Analyst - Binary Stream
Software Engineer
Seeking a Technical Support Analyst to join the Customer Support Team, providing solutions for Microsoft Dynamics. Focus on technical assistance and problem resolution for SaaS products.
About the role
Key Responsibilities
- Provide technical support for solutions built for Microsoft Dynamics.
- Assist customers with issues related to SaaS products.
- Troubleshoot and resolve technical problems efficiently.
- Collaborate with the Customer Support Team to ensure client satisfaction.
- Contribute to a culture of innovation and growth within the team.
Requirements
- Experience in technical support roles.
- Familiarity with Microsoft Dynamics solutions.
- Understanding of SaaS environments.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities.