Technical Support Administrator - Xpedite Group of Companies

What is the role?

To support Xpedite’s expanding business sector, we are looking for a Technical Support Administrator to join our Team. As part of this role you will have the exciting opportunity to work on contracts that we hold with the MOD (Ministry of Defence), this includes Surface Ships, Commercial Ships and Submarines. Xpedite offers extensive on the job training and encourages our employees to partake in the range of development opportunities available.

As a Technical Support Administrator your responsibilities will include;

• Populate and amend data within customer and organisational databases.
• Interpreting and manipulating technical data to support review, decision-making and further analysis.
• Identify areas to increase efficiency and automation of processes.
• Providing Quality Assurance.
• Analysing spreadsheets.
• Formulating reports, proof reading and conducting quality checks.
• Supporting a variety of technical and commercial meetings.
• Collating monthly reports.

What are we looking for?

We are looking for an enthusiastic, flexible and reliable team member, who demonstrates the following skills:

• Excellent organisational and time keeping skills;
• Ability to prioritise workload for self and others;
• Excellent eye for detail;
• Confident using Microsoft Applications;
• Accurate and Methodical;
• Able to work both individually or as part of a team;
• Capable of using own initiative;

It should be noted that to be considered for this role, you must be a UK national and eligible to hold UK Security Clearance at SC level.

Who are Xpedite?

Established in 2004, Xpedite Group of Companies Ltd is a leading engineering services provider delivering proactive, value-added asset management solutions to commercial and defence organisations. Supporting customers throughout the asset lifecycle, we specialise in maintenance derivation, data management, logistics, and through-life supportability. Our expertise is underpinned by a highly skilled team of Merchant Navy and Royal Naval Engineers, Chartered and Class II Marine Engineers, Data Engineers, and Technical Support professionals, combining extensive industry knowledge with innovative digital and data-driven capabilities.

The majority of our personnel are based in our Bath Head Office; however, we have remote workers who are based in varying sites across the UK. This position is based in our Bath Head Office.

Our people are highly skilled individuals and are at the heart of the organisation. They bring together a wealth of experience from the defence & commercial maritime sectors along with data analytics experts who are integral in our Digital Transformation activities.