Technical Success Manager, Nordics Remote - autodesk

Key Responsibilities

• Drive customer adoption and success with our technical solutions across the Nordic region.
• Build and maintain strong relationships with key stakeholders, understanding their business needs and technical challenges.
• Provide proactive technical guidance and support to ensure customers maximize value from our products.
• Collaborate with sales and product teams to advocate for customer needs and identify upsell opportunities.
• Monitor customer health and identify potential risks, developing mitigation strategies.
• Act as a trusted advisor, delivering insights and best practices to enhance customer experience.

Requirements

• Proven experience in a customer-facing technical role, such as Technical Account Management or Customer Success.
• Strong understanding of SaaS platforms and cloud computing concepts.
• Excellent communication and interpersonal skills, with the ability to engage effectively with technical and business audiences.
• Familiarity with the Nordic market and business landscape is highly desirable.
• Ability to work independently and manage multiple priorities in a remote work environment.