Technical Success Engineer - Endor Labs

Key Responsibilities

• Drive customer adoption and success with Endor Labs' application security platform.
• Provide technical expertise and support to customers, resolving complex issues.
• Collaborate with engineering and product teams to advocate for customer needs.
• Develop and deliver technical training and documentation.
• Monitor customer health and proactively identify opportunities for improvement.
• Build strong relationships with key customer stakeholders.

Requirements

• Proven experience in a technical customer-facing role (e.g., Technical Account Manager, Solutions Engineer, Support Engineer).
• Strong understanding of software development lifecycle and application security concepts.
• Experience with cloud environments and security best practices.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to translate technical concepts to both technical and non-technical audiences.